Last updated: November 3, 2026

At Pawvitamin, we aim to make your shopping experience simple, transparent, and convenient.

Shipping Destinations

We currently ship to eligible destinations across Europe where delivery is available at checkout. Available destinations may vary depending on the shipping options offered at checkout.

Shipping Costs

Free shipping is offered on eligible orders. Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Processing

Orders are processed within 3–5 business days after payment confirmation. Processing times may vary during holidays or periods of high order volume.

Estimated Delivery Time

Estimated delivery takes 7–14 business days after dispatch. Delivery times are estimates and may vary depending on your destination, carrier operations, customs procedures, public holidays, or other circumstances beyond our control.

Order Tracking

When tracking information is available, we will send it to you by email after your order has been dispatched. Tracking updates may take some time to appear.

Customs and Import Charges

Depending on your destination and the shipping arrangement, customs duties, import taxes, or other charges may apply. Responsibility for any applicable charges depends on the relevant rules and shipping terms.

Incorrect Address or Delivery Issues

Please check your shipping details carefully before placing your order. If your order is delayed or you experience a delivery issue, contact us and include your order number so we can assist you.

Contact Us

For shipping questions, please contact us at:

Email: suporte@pawvitamin.com

Website: https://pawvitamin.com

Trading Name: Pawvitamin
Legal Company Name: VIRELO LLC